Is an ADDvantage flat fee MLS Tennessee listing really worth $365 plus $295 at close?
Saturday, April 18, 2009, 9:40AM
By: David Allison
Co-Owner/Realtor
WPI American Home Real Estate
There are many examples of why an WPI American Home Real Estate flat fee MLS listing is superior to other MLS listing services but nothing comes close to this example.
Back on November 1, 2008 at 6:45 pm, a Realtor® from Nashville calls WPI American Home Real Estate after showing one our MLS listings earlier in the day. The first words out of her mouth were, “are you one of those flat fee MLS companies?” I replied, “yes.” She was making an offer and wanted to know where to send the offer. I said " to WPI and we'll send the offer to the seller.” I then asked her “do you need a seller's disclosure statement?” She said “yes.” I said, “Let me see if I have one stored in our seller's account…OK, we do. I'll email it to you now”.
This is the level of service that every Realtor® receives when calling WPI American Home Real Estate. In a matter of 3 minutes, a “flat fee MLS service” responded to the needs of a buyer's agent and facilitated a possible sale. All for $365 plus $295 at close over a 12 month listing term…that's a great value!
The reason WPI American Home Real Estate was ready for that call is because we had the owner's seller disclosure stored in “user documents” and ready to email. That happened because the seller received our “welcome letter” informing them of all the important details about being listed in the MLS. Our MLS administrator also calls every seller to ensure there are no missing documents such as seller's disclosure. Our automatic email system follows-up on any additional missing documents. All documents are stored electronically for easy access.
This is the reason why WPI American Home Real Estate has twice as many flat fee MLS listings than our closest competitor offering a similar service and in some cases we charge more than they do.
Tennessee homeowners trust their home's sale to WPI American Home Real Estate because we pay attention to details that have earned us the reputation as Tennesee's most trusted flat fee MLS listing service.
We speak the truth about what flat fee MLS is and what is not. The WPI ADDvantage brand of flat fee MLS is based on what we know sellers need, rather than what other flat fee MLS companies are doing.
WPI seems to attract the articulate homeowner. The ones that carefully read the listing agreements and pay attention to all the small details that may affect them.
We are the only flat fee MLS Tennessee listing service that believes answering our phones live 7 days a week from 8:00am-8:00pm is a value added service.
The general public and our competitors scoff at our 8:00am-8:00pm live support because they say this level of service is unnecessary because all calls should go directly to the flat fee seller. This is 100% not true. These same people are the ones that don't list with WPI American Home Real Estate but use another cheaper flat fee MLS service.
Our 8:00am-8:00pm phone support helps sellers, Realtors® and buyers reach one another. Often, flat fee services stand in the way of a possible showing or fail to facilitate an offer because they just aren't available. This will never happen at WPI American Home Real Estate.
The truth is not all calls go to the flat fee MLS seller because the listing broker's phone number is published in the MLS along with the sellers.
Flat fee MLS websites that advertise “all calls go to the seller” are being untruthful. Only about 50% of the calls go to the seller and the other half end up on the line of the listing broker. Phone support is an integral part of listing flat fee in the MLS.
Our MLS administrators have answered over 3075 calls from Realtors® or buyers over the past 12 months in other cites such as Nashville, Murfreesboro, West End, Franklin, Cool Springs,Hendersonville, East Nashville, and other cities around the Nashville area.